Trust & help
Help and safety
Official channels, answers to common questions, and how to spot someone pretending to be us.
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Official channels
These are the only official ones. Anything else using our name is not us.
02
Help with a specific app
Balances and rules are per app. Inside each app, Help › Support links your message to your account and gives you a reference.
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Frequently asked questions
Is Waiz Earn free to join?
Yes. Joining is free and nothing is sold through this website. You take part in supported activities inside the apps and collect rewards when you are eligible.
Which apps are available?
The apps listed on this site are the current ones. Availability can differ by region, and an app marked Coming soon is not open yet.
How do rewards work?
Each app has its own activities and its own balance. Rewards depend on eligible activity and the rules of that app, so balances are not shared between apps.
How do I redeem?
Redemption happens inside the app that holds the balance, using the methods supported in your region, once you meet that app’s minimum.
Do I need to install anything?
No. The apps run inside Telegram, so you open them there. This website is the front door and the place to find help.
I played on the old Waiz Earn website. What happens to my balance?
Legacy web accounts can still be moved across. Open Account tools in the footer and follow the migration steps.
What information does Waiz Earn collect?
Only what each feature needs. The Privacy Policy lists every item, why it is held and for how long.
Do I have to invite friends to withdraw?
No. Inviting friends is optional in every app. It can earn a bonus, but it is never a condition for withdrawing. Each app shows what a withdrawal needs on its own withdrawal screen; see Payments and Rewards.
My withdrawal is still pending. What should I do?
Requests are reviewed by hand and no processing time is promised yet. Status shows how many requests are waiting and how long recent ones took. If yours has waited noticeably longer, contact support from the app with its reference.
Someone messaged me saying they are Waiz Earn. Is it real?
Only the channels on this page are official. Waiz Earn never asks for your wallet PIN, a one-time code, a password, your Telegram login code or a payment to release a reward. See how to report impersonation.
Why can I not see an app?
An app under maintenance or not yet open cannot be launched. The card shows its status, and Status explains what the team has announced.
No question matches that search. Try another word, or contact support.
04
Impersonation and scams
Waiz Earn will never ask for
- Your GCash, Maya or other wallet PIN
- A one-time code (OTP) or your Telegram login code
- A bank password or a wallet recovery phrase
- Any payment or "release fee" to receive a reward
If someone does
Do not send the information. Report the account from Help › Support in the app (category: Impersonation) or by email to contact@waizearn.com, with a screenshot and the account's username.
Official accounts are listed on About and contact.
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Getting a useful answer faster
Which app
Balances and rules are per app, so this is the first thing support needs.
What happened, and when
What you expected, what happened instead, and a rough date and time.
The reference
For a withdrawal, the reference from your withdrawal history. Never a password or code.
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